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Terms and Conditions

Warranty

Equipment: 12 months warranty on Labour; 12 months warranty on Parts.

Our shipping prices are calculated based on the size and weight of the package. Shipping rates are only available online for New Zealand customers. Normally, products are delivered to your address within 7 days of order, as sometimes we are unable to collate the order immediately. If you are not satisfied with any part of your shipment upon arrival, notify us within five business days for instructions. Please file a claim with the carrier for anything damaged in shipment. But perhaps the best thing about all of this is that there is no extra charge to you for these services apart from the normal courier fee.

We have created this privacy statement in order to demonstrate our firm commitment to your privacy. The following discloses our information gathering and dissemination practices for this website.

Your information

Our site uses an order form for customers to place orders and request information. We collect customer contact information (such as email address), delivery information (such as physical address) and financial information (such as credit card numbers). This information is used to send orders to our customers, get in touch with the customer when necessary, and to bill the customer for products and services.

Our site utilizes cookies in order to provide a better shopping experience. Cookies are used solely to keep track of your shopping cart, and (optionally) your previous shopping preferences.

This site contains links to other sites. Food Equipment (NZ) Ltd. is not responsible for the privacy practices or the content of such Web sites.

Demographic and profile data is also collected at our site. We use this data to tailor our site to better serve our visitors.

We do not collect personal information without your knowledge and permission, nor do we resell or distribute any site visitor data, including information that may be collected as a natural by-product of your visit.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

Communications

From time to time we send newsletters and other communications to our customers and visitors. These communications are only sent to existing customers or to email addresses that have been entered in the newsletter request form at our site.

If you receive emails in error, or no longer wish to receive information from us, please use the form provided on the website.